A thank you note is the ‘Little Black Dress’ of the marketing world. Every one needs one and you can personalize it anyway you want to and it will always look good! There are so many ways to say ‘Thank You’ to your customers – I’ve chosen 8 of my favorites!
- Find a way to personalize- maybe it’s a hand painted touch, a bookmark, a snippet of evergreen or a package of seeds… depending on your business, the options are practically endless.
- As a way to say thank you- offer free or reduced shipping on an item purchased after the New Year.
- A Gift for You. I know this may seem humdrum- yet when used a $10 off your next purchase, this is a powerful sales tool and keeps the momentum going into the next few months. And, by the way- A ‘$ amount off’ is far better than a discount that every one’s offering! Other ‘gifts’ you may offer is a consultation, a small swatch of a cleaning cloth or even samples of other products you carry.
- That old standby Free Gift Wrapping has been around for a reason- it works! For everyone it means far more than you realize. Wrapping can be fancy or all natural- just make sure it’s unique, even unexpected.
- If you sell any types of containers or coffee mugs, you’d be surprised how delightful a little gift tucked inside is- even cello wrapped coffee beans, a tea bag, a cute baked cookie. For garden centers, adding a bit of moss or a few pine cones in a container is low cost, yet is festive and welcome. It’s the little touches that say- Thank You!
- There’s something so charming about an unexpected blank seasonal card or gift tag tucked in, even a length of twine or ribbon is a welcome sight and guess what? You can use up extras because these little touches don’t have to match every time!
- If you work as a team in your business, it takes no time at all- snap a photo and print it out on card stock- Put a little bit of the personal in and folks love it. When I worked in retail I always had preprinted cards- I signed my name and a Thank You for companies I worked for- large and small. I’ve even been known to scrawl ‘Thank you!’ on the receipt!
- And here’s a great thing- sit down, write a stack of generic Thank You notes, then as each item sells, personalize it before packaging, then insert- especially for Loyal Customers! *I have received several packages in the last few months- from large companies and small boutiques, several of them had either pre-printed or handwritten thank you notes in them. Do what the best product based companies are doing and you can’t go wrong.
I’ll say it again, a Thank You Note is the Little Black Dress of Marketing. You can coordinate it anyway you choose and it’s always right! Please remember, these days folks are looking for a more personal shopping experience- give them one from start to finish! And while I’m at it- thank you all for stopping by so often, it means the world to me!
Love y’all, Brenda
It’s the little special touches, in this case, the little extras we add to our packaging that creates the magic! It was my job for well over a decade to embellish high end goods in retail stores. Nothing made ‘shiny and new’ products more appealing than natural materials.
I still favor brown paper packaging ‘tied up with string’. Adding yellowed newsprint instead of tissue to ‘found objects’ creates charm and intrigue. Jars of handcrafted jams look even better topped with rustic fabric- I personally couldn’t live without burlap or drop cloth- yes, you read that right!
One of my favorite and practical ways to other a single ornament is to nest the most delicate ornament is in dry moss, excelsior in offer a single ornament is to nest the delicate ornament in dry moss, excelsior in a small paper box. The humble elevates the delicate and fine. The same goes for plain notecards… I stock up on inexpensive cards- then add varied bits of ribbon for 3 dimensional designs which take just minutes to do. 
I once bundled snips of fresh herbs, greenery tied to dried kindling shortly after Thanksgiving with instructions to set aside the bundle until the herbs and greenery had dried and toss the bundle into the Yuletide fire. The fragrance was a gentle holiday scent.When my daughter married, her hostess thank you gifts were white paper boxes filled with natural excelsior, a small pottery bird and a feather snipped from a white boa. A simple card read- ‘Thank you for Feathering Our Nest.’ I continue to do some version of that from time to time.
And so it begins… Holidays and Sales. Online shopping, small boutiques, open air markets or garden centers- and let’s not forget pop up shops! From what my research shows- this is where most 2020 holiday sales will occur. My top 3 tips for product based businesses-
Regardless of what you are selling, your visual content needs to be really good and appealing. For instance, if you sell spice rubs or blends- even baked goods- the single ingredients often will be a more appealing image than just the package. 
Simple tableware looks wonderful if embellished, even tagged. Think of teaming up with a florist- then, go ahead and set the table for an amazing image. Offer unexpected color combinations and while you’re at it- offer an inexpensive natural gift. (The possibilities are endless- think visual and virtual of whatever you offer!) 
Speaking of Offers- Free gift with purchase, exclusive access to new or loyal folks- even a mystery offer if 3 or more items are purchased. Offers are one of the best places to let your creativity shine! 
Begin right now writing holiday copy for your site, brand or blog- this year make sure you’re upbeat with kind understanding, it’s a difficult time. 
So, there you have it- my 7 Easy Marketing Tips… now don’t go far because as a special edition for a special time… I’ll be sending out an extra post this week for 3 Tips for Product Based Businesses (I personally think there’s probably a way service based businesses can get involved too!’ So! Stay tuned…
Texture. The roughness of peeling paint. The wrinkles, ridges and bumps of pumpkins, contrast with rough dry stems. The soft fur of a sleeping kitten on a nappy blanket- all are varied examples of how Texture, even on flat images bring life and interest to design. This is especially important when blogging or social media which is dependent on non-textured images. 
Soft feathers in vibrant colors play against an ornate gilded mask. Even textured monochromatic barn board and straw nest with the smoothness of galvanized metal show the importance of how light and texture brings life and interest to an empty nest I found and captured in a photo years ago. That image is still one of my favorites, a happy accident for sure. 
Camellia's Cottage 